Shipping and returns
Free shipping over $35 and on every subscription. A 60-day money-back guarantee on your first order of any product.
Placeholder policy for launch. Final terms to be reviewed by counsel and matched to the fulfillment provider.
Shipping
We ship from the United States to all 50 states. Orders placed before 1 pm ET on business days ship the same day.
Standard shipping (3–6 business days) is free on orders over $35 and on all subscription orders. Otherwise it's a flat $5.95. Expedited options are shown at checkout.
60-day money-back guarantee
If a product isn't right for you, email hello@bioveganlab.com within 60 days of delivery for a full refund of the product price on your first order of that product. You don't need to return the bottle, even if it's empty.
Refunds go back to the original payment method within 5–10 business days.
Damaged or missing items
If anything arrives damaged or a safety seal is broken, don't use it. Email us a photo and we'll send a replacement right away.
Subscriptions
You can skip, pause, change or cancel a subscription anytime before the next order processes. We email a reminder 3 days before each shipment.